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Genuine First Aid is difficult for the average trained person to do. Flashing lights, sirens, many other first aiders giving their advice, whilst your own adrenaline is going. How do we call emergency services? and what information do they need to know?

What if your building had an emergency? Loud alarms, people not knowing the way to exit the building safely. Our fire training course can give staff the life saving knowledge emergency procedures (PUAWER005B & PUAWER008B)

Learn the lifesaving skills to preform CPR, understand what may present in a heart attack. Help family and loved ones if they are having an asthma attack. Understand these and many more injuries and illnesses in a Provide First Aid course (HLTAID003).

Our trainers have years of experience being part of the emergency services, and you would enjoy the approach they take to teach these skills. Have you ever done a course before where you nearly fell asleep? We have, and that is why we make the training more engaging for the different learning styles. Want to know more? Contact us on 1300 475 093 or email info@affa.net.au

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Phone line issues

Thank you to those of you who have advised us that they have been unable to reach us on our landline 08 8596 4243. We recently had NBN connected in the office which unfortunately meant a change in providers. This change has caused a yet to be detected fault in our landline, most customers report being able to get through if calling from a mobile or Optus phone, but if you try to call from your landline to ours you will most likely be told our number isn’t connected.
Please email us at info@affa.net.au or try calling from a mobile number or as a last option call Mark on 0413 463 790 – Mark is often in training courses and unable to answer immediately however if you leave as message on the mobile we will call you back as soon as we are able. We apologise for any inconvenience this may have caused you.

WHS laws finally passed in SA

For regular followers of our safety blog it will come as no surprise that harmonised Work Health Safety legislation has recently been passed in SA. Over the past 12 months we have maintained close links with Safework SA and have kept you up to date with the latest news, predicting several months ago that the legislation would pass during spring 2012 with an early 2013 start date.

WHS was finally passed as legislation last week on Thursday 1 November 2012 and will come into effect on January 1, 2013. We can only image that many business owners will be panicking at the thought of what the new legislation means for them, especially in light of the fact that penalties have tripled and for the first time can include a jail term for individuals who flaunt the system.


From the many conferences and information sessions we have attended on the subject to the experiences of our customers in NSW, NT and QLD, we can assure you all of a few things.

To ensure your business is on track to meeting the new legislation next year, the best place to start is right here with this article >   WHS how can I be ready? It is a no nonsense guide to preparing your business for the changes that are coming.


For those of you looking to engage new providers of safety services, training or buy new PPE to bring your company up to standards, ensure you are dealing with a reputable provider. We have become very aware in this country of fly by night businesses cropping up in industries for the short term to make a quick $ when the government introduces either a cash bonus or new legislative requirements such as  Solar Companies, Insulation Companies & restoration/building companies in flood/cyclone damaged areas. Our new online safety store (whsstore.com.au) is still under construction, however we have access to over 300 items of common PPE and safety equipment at below retail cost, please feel free to email us for a price if you looking for something info@affa.net.au


Personally my best advice is to know and understand the Australian Standards, industry requirements and other laws which govern your industry and be sure that you are compliant with what they require. Do not take the word of a provider; the onus is upon you to ensure you are receiving the correct information. One of the most significant changes to a common legislation that affects all businesses with premises that is either open to the public or employs more than 1 non family member is AS3745-2010 Planning for emergencies in facilities. The training requirements in section 6.1 of this standard have now become a requirement under WHS and require all staff trained to assist in an emergency situation (first aiders, wardens etc) to undergo some form of training not less than once, in every 6 month period. Don’t get caught out updating your first aid every 6 months, contact us now to find out how to meet these new requirements without breaking the training budget.


THe pasing of WHS in SA leaves on WA and VIC lagging behind, click here to read the official announcment from Safework SA

WHS, do we need training now?

Tony from NSW posted this question on our website recently, the answer was complex and long winded so we have reposted the question

Dear sir / madam.
I hope you can assist me in the following?
our construction site plumbers (NSW) are required to use oxy / acetelene, therefore they must have a serviced & suitable fire extinguisher in close proximity to their working area. I am trying to arrange for our plumbing employees to partake in regular (say, every 6 months) training in the use of fire extinguishers. However, in order to make this request to our company’s management. I have been searching the Act / Regulation / Codes of Practice and some Australian Standards for documented sections that relates to the requirement of workers having this training.
I believe, if a worker is required to have a extinguisher… Then it is manadatory for that worker to be train in the use of that extinguisher.
Can you help? Do you have any reference material that I can use for highlighting my intentions to our management?
ps. It shouldn’t be about the $ dollar!! I’ve been asking relevant sourses and no advice to date:-(

Thank you

Tony Delyfer
Triple ‘M’ Mechanical Services (NSW WHS coordinator)

Hi Tony,

Thanks for your question. It has taken a while to answer your query as we have had to work in consultation with Workcover NSW to ensure the definitive answer reached was supported by the legislation you are bound by and the authority which upholds that legislation. As you are well aware all laws are open to interpretation, it is simply not possible to cover every single scenario in life (or the work force) and create a specific set of laws for every possible circumstance. The answer to your question unfortunately is not simple so please bear with me as I explain.

The new nationally harmonised WHS laws are, harmonised nationally, this means they are the same in each state but this does not mean it is a federal law. WHS will continue to be governed by each individual state or territory however the laws will be the same barring a few minor jurisdictional items. This is why the laws are operational in some states and not yet in others. Some states are lagging as the harmonisation laws mean quite big changes to policies, process, procedures and a skyrocketing of penalties for those who don’t comply; this is the case in states such as SA and the reason why the SA State Government is yet to pass the new laws. Qld previously upheld some of the most complex OHS laws in Australia and has the highest penalties for noncompliance, changing from OHS to WHS has been a minor transition and the laws were passed on January 1, 2012.

This history is important when answering your question as we need to be sure which law your state/business is currently operating under. The new WHS laws have a few major changes to them and one of them may affect your decisions. The draft legislation was passed as an Act (law) in NSW on January 1, 2012.

There have been some major changes under WHS and two of the biggest effect your question. The term ‘Employer’ has been discarded in favour of PCBU (Person Conducting a Business or Undertaking) and ‘Employee’ has been shelved in favour of ‘Worker’. The term PCBU is a little misleading as it does not refer to an individual as much as it does a business entity (unless the business is a sole trader). For example the New South Wales Police Force is a PCBU but not an actual person. Worker refers to anyone who conducts a type of work and this now includes volunteers, temp staff, agency staff & students on work experience in addition to paid workers. PCBU’s will now be responsible for ensuring there is enough safety staff, equipment & training to meet the needs of all workers at any given time. For example a retailer which normally has 3 staff but can swell up to 20 with Christmas casuals is required to ensure there is enough trained personnel and safety equipment to meet the needs of 20 employees, no matter how short the employment term or type.

The other big change to WHS relates to building and construction sites. In the past each individual company on a site was responsible for their own staff, their own safety and their own equipment. Now the head contractor on each site becomes the PCBU in terms of safety and all subcontracted companies effectively become workers under WHS – this means if the head contractor on a site is Company A, and TRIPLE-M are contracted to undertake a portion of the work, Company A is responsible for your safety and ensuring the correct equipment and trained staff are available. The same applies if you are undertaking maintenance or shut down work at another company premises; under WHS they are considered the PCBU and you the worker. But wait . . . . It’s not that simple, it’s safety. There are two other parties which may determine whether or not training is required – that’s right parties, not laws.

Party 1 – The PCBU can delegate their safety duties, however they cannot delegate their responsibility. In simple terms this means that the PCBU must ensure safety needs are being met but they do not have to directly provide them. Smart businesses which sub contract other companies are making it part of their contractual agreements that the subcontract staff (or staff of contracted companies) must be trained in basics such as first aid, warden and extinguisher use. As an example; a large international client of ours (let’s call them Company C) use sub contracted security staff at their manufacturing plant in Adelaide. All subcontracted security personnel must be trained in Warden, Extinguisher & Apply First Aid. Company C do not directly train any of their own staff to fulfil these roles for the following reasons;

  • Should an injury occur they do not want any more staff than necessary away from incoming producing activities, hence it makes sense that non production staff (such as security guards) are the trained first aiders
  • Company C have met their responsibility to ensure enough emergency personnel are on site to cover the entire volume of staff however they have delegated (outsourced) the duty to another company
  • Company C’s staff will not lose time from income producing activities to undertake training and skills updates
  • It should be noted that the cost of such training is negligible as it is a tax deduction and is now reflected in the hourly charge for the security staff , this was not a determining factor in making this decision

The reason I mention this is because many large companies which regularly use subcontracted staff or trades, just like Company C, are expected to follow suit. You may soon find yourselves unwelcome on building sites without current Apply First Aid, Warden and Extinguisher qualifications.

Party 2 – Your insurance company, the large underwriters have been monitoring the progress of WHS in the test state of Qld, in particular when it comes to fire safety. They are well aware of the laws and for some time have been requiring companies in other states to provide evidence of training to obtain insurance before it has legally been a requirement. It is not unusual for an insurer to require more than the legal minimum in terms of safety from a client based on a risk assessment. Irrespective of what you are required to do under WHS, as a bare minimum you should be clarifying the need for training with your professional indemnity and public liability insurers.

What does WHS say?

There are several different regulations, acts and standards that must be reviewed in order to assess whether or not training is required. Not every possible scenario for every specific task can be covered in a a document which is approximately 720 pages long and the new act does not like to repeat itself, so you will see a lot of clauses which are only 1 line long and say (see clause ?)In lay terms it means you need to apply the same principles outlines in the clause quoted to the subject heading.

NSW Work Health Safety Regulation 2011, Part 6.3 Duties of a Person Conducting a Business or Undertaking, Division 1 General, 297   Management of risks to health and safety states;

A person conducting a business or undertaking must manage risks associated with the carrying out of construction work in accordance with Part 3.1.

Note. WHS Act—section 19 (see clause 9).

Part 3.1 describes the way in which a PCBU must manage the risks in 8 parts, part 36 contains the information we require and says the following;

36   Hierarchy of control measures

(1)  This clause applies if it is not reasonably practicable for a duty holder to eliminate risks to health and safety.

(2)  A duty holder, in minimising risks to health and safety, must implement risk control measures in accordance with this clause.

(3)  The duty holder must minimise risks, so far as is reasonably practicable, by doing 1 or more of the following:

(a)  substituting (wholly or partly) the hazard giving rise to the risk with something that gives rise to a lesser risk,

(b)  isolating the hazard from any person exposed to it,

(c)  implementing engineering controls.

(4)  If a risk then remains, the duty holder must minimise the remaining risk, so far as is reasonably practicable, by implementing administrative controls.

(5)  If a risk then remains, the duty holder must minimise the remaining risk, so far as is reasonably practicable, by ensuring the provision and use of suitable personal protective equipment.

Note. A combination of the controls set out in this clause may be used to minimise risks, so far as is reasonably practicable, if a single control is not sufficient for the purpose.

It is point  5 which is of particular interest here – If a risk then remains, the duty holder must minimise the remaining risk, so far as is reasonably practicable, by ensuring the provision and use of suitable personal protective equipment. This is of interest as you advised the plumbers have been provided with fire extinguishers and in consultation with Workcover NSW in this circumstance, the extinguishers would be regarded as PPE. In addition to clauses not mentioned here on the appropriate use, storage and training for PPE. In another part of the regulations relating to PPE it states that appropriate training is required, so following this path the answer would be yes, it is required. However the most definitive part of the regulations that cannot be argued with (The golden egg) is this;

Part 3.2 General workplace management, Division 1 Information, training and instruction

39   Provision of information, training and instruction

(1)  This clause applies for the purposes of section 19 of the Act to a person conducting a business or undertaking.

(2)  The person must ensure that information, training and instruction provided to a worker is suitable and adequate having regard to:

(a)  the nature of the work carried out by the worker, and

(b)  the nature of the risks associated with the work at the time the information, training or instruction is provided, and

(c)  the control measures implemented.

Maximum penalty:

(a)  in the case of an individual—$6,000, or

(b)  in the case of a body corporate—$30,000.

Therefore the answer is yes, extinguisher training must be provided to your plumbers under the NSW WHS Regulations 2011.

The question we ask now is how much training and when? AS3745-2010 is the standard which outlines the type and frequency of ‘fire’ training which is required.

Section 6.5.3 First-attack firefighting (extinguisher training) states; these occupants shall attend a skills retention activity in First-attack firefighting at intervals not greater than 2 years.

AS37454-2010 outlines the need for, and responsibilities of, wardens, emergency response skills training & general occupant training among other things. This simple question is far more complicated than even I first imaged so I will address the other issues which have been raised in a private email.

What I will conclude with is a responsibility that lies with the lead contractor on sites your staff are working at, in the case of construction the lead contractor has the same responsibilities as a PCBU and under AS3745-2010, Section 6.4.1 General Occupant Training in summary it states; PCBU’s are required to provide general training to all occupants (meaning casuals, employees, subcontractors, volunteers and others covered under the WHS term ‘worker’) at the commencement of their duties at a workplace or structure and a skills retention activity should be provided at intervals not greater than 12 months. This means that every time your plumbers enter a new site they must be provided with basic emergency information as way of induction which includes topics such as who is the Chief Warden, where are the fire blankets, hose reels & extinguishers located, where the emergency exits are (including during the construction process) and where the emergency assembly point is and more.

Thank you for your question, we hope we have been helpful, if any of you have a question relating to OHS, WHS, new laws, safety training or services please email it to us at info@affa.net.au.

The answers to this question were compiled by AFFA staff members who are safety industry experts, in consultation with Workcover NSW.

The following table describes where each state is in the process of WHS harmonisation.

Commonwealth – WHS Laws passed

Queensland – WHS Laws passed

New South Wales – WHS Laws passed

Victoria – No Legislative action, likely to delay until 1 January 2013

Western Australia – No Legislative action

Tasmania – WHS Bill before parliament

South Australia – No Legislative action

Northern Territory – WHS Laws passed

Australian Capital Territory – WHS Laws passed